What is a production AI system?+
An AI system real users depend on for real work, not a demo. It runs on your live documents and data, measures itself against a baseline on every change, routes low-confidence output to human review, and ships with observability, access controls, and audit trails. The test is simple: a workflow owner can rely on it, see what it did and why, and correct it when it is wrong.
How do you handle our documents and data?+
Under NDA, signed before we see anything. During an engagement your data stays in environments you control or approve, access is limited to the people working on it, and nothing you share is used to train models.
Which AI models do you use?+
The ones the evaluation supports. We select models per workflow (commercial APIs, or self-hosted where data requirements demand it), and we architect so that a model or provider change is a configuration decision, not a rebuild.
Who owns what you build?+
You do. Code, prompts, evaluation suites, infrastructure, and documentation are yours at handoff. We retain only our own pre-existing internal tooling and methods.
Where does the system run?+
In your cloud accounts wherever possible, behind your access controls. If we host anything during a build, the handoff plan moves it onto infrastructure you own. This applies to existing codebases too, including AI-built prototypes; we work from your exported code or a connected repo.
How long do engagements take?+
A Value Sprint runs two to three weeks. A production build typically runs six to twelve; a prototype rescue, four to ten. Every engagement is fixed-scope, with a written proposal after a diagnostic conversation.
How do you price engagements?+
Every engagement is fixed-scope. After a diagnostic conversation we send a written proposal with the scope, deliverables, and a fixed figure, so there is no open-ended meter running. Changes to scope are changes to the proposal, decided together.
How do we work together?+
You work directly with the people building the system: one primary contact, a shared channel, and a review cadence agreed at kickoff. Scope is fixed in writing; changes to scope are changes to the proposal, decided together.